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Hiding Place

Reference

Resources

The guidance people ask us for most, written out rather than gated. Full documents are available on request while we finish preparing them for download.

Guides

What you need before you install

Installation

Indoor pods need a level floor, a standard 13-amp socket and enough clearance to open the door fully. There is no plumbing, no anchoring and no structural work, so most sites need no consent for a fixed build. We survey before quoting, and the survey covers access routes, floor loading and where the supply comes from. A single pod is normally installed and taking bookings inside an hour.

Request the placement guide

Cleaning protocol

Every pod runs a UV-C cycle automatically once its occupancy sensor reads empty, taking about three minutes and finishing before the next booking can start. Internal panels are sealed and seam-free so they can be wiped down as part of an existing cleaning round. Sanctuary Plus adds HEPA filtration on the intake with a service indicator, so filter changes are scheduled on evidence rather than guesswork.

Request the full protocol

Sustainability

Pods are built to be moved and reused rather than replaced: a unit that comes off a relief site is serviced and redeployed, not written off. The mobile range runs on solar and battery, drawing nothing from local supply. We are building manufacturing capacity in Nigeria so that units are made near where they are used. We have not published carbon figures, and will not until they are measured rather than estimated.

Talk to us about materials

Got questions?

Frequently asked

What is the lead time on an installation?

Standard Single and Family pods are built in our regional facility and usually reach site four to six weeks after an order is approved. Fitted rooms and bespoke matching run to eight to ten weeks because the drawings have to be agreed first.

Are the pods fully soundproof?

No, and we would not claim it. They are heavily dampened, which brings a busy concourse down by roughly 42 dB. That is the difference between a terminal and a quiet room, not the difference between a terminal and silence.

How are pods cleaned between guests?

An automatic UV-C cycle runs when the pod reads empty, and sealed internal panels are wiped down as part of your normal cleaning round. Nothing waits on a staff member being free.

Do they need a special electrical supply?

No. A standard 13-amp socket. The mobile range can run entirely on its own solar canopy and battery where there is no supply at all.

Can pods be moved after installation?

Yes. Nothing is anchored, so a pod can be relocated within a building or taken to another site. That is the main reason clients choose to buy rather than build.

Can we match our own finishes?

Yes, through Fitted Rooms or a bespoke commission. We work from your drawings and match panelling, colour and light to the room the pods are going into.

How do fitted rooms differ from standalone pods?

A standalone pod is placed in a space and can leave again. A fitted room is built into the fabric, wired into the building supply and sized to the floorplan. Fitted rooms cost more and take longer, and they read as architecture rather than equipment.

What certifications do the units hold?

Certification varies by market and by pod. We supply the current documentation as part of the survey pack rather than listing claims here, so you are reading what applies to your site and not a general statement.

Press and media

For imagery, brand assets or comment, write to us directly and we will come back the same day where we can.

hello@hidingplace.group

Talk to an engineer

For floor plans, power draw and placement, it is faster to speak to the people who do the surveys.

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Rest for All starts here

Occasional updates on new installations, Havens going live, and what we are learning about rest in public places.